Quality Administration for Emergency Services


Efficiently manage and locate the data that is essential in the day to day operations of the 9-1-1 call center and Emergency Management.


Proven over 25 years in mission critical status.


Support is US based and available 24/7/365

Click the Qs to view the letters of recommendation.
Rebecca Frazier

Rebecca Frazier

Assistant Chief, Admin Allegheny County PA

We highly recommend implementation of the QAES platform to any Emergency Dispatch and/or Operations Center.

Jeffrey R. Parish

Jeffrey R. Parish

Former Director Lawrence County, PA

The knowledge and experience level of the Quality Enhanced Management Systems, Inc. staff is reflective in the overall comprehensive design of their product, QAES.

News and Updates

Version Update

Revision #: August 22, 2023 Problems Resolved:N/A Requests/Enhancements:Personnel – Other Employment: Request to add an “hours” column to the Other Employment Tracking.Report updated. Disciplinary Review: Request to be able to select multiple entries to Read more…

Version Update

Revision #: August 8, 2023 Problems Resolved:N/A Requests/Enhancements:Service and Municipality Records: An enhancement has been implemented to both the Service andMunicipality windows that provide the ability to perform a FIND on a partial email Read more…

Version Update

Revision #: July 25, 2023 Problems Resolved:A maintenance release to resolve a reported QA selection issue utilizing the random selection process. Requests/Enhancements:N/A New Items: N/A