Quality Administration for Emergency Services


Efficiently manage and locate the data that is essential in the day to day operations of the 9-1-1 call center and Emergency Management.


Proven over 25 years in mission critical status.


Support is US based and available 24/7/365

Click the Qs to view the letters of recommendation.
Rebecca Frazier

Rebecca Frazier

Assistant Chief, Admin Allegheny County PA

We highly recommend implementation of the QAES platform to any Emergency Dispatch and/or Operations Center.

Richard Hoover

Richard Hoover

Deputy Director Lawrence County, PA Department of Public Safety

Since using QAES for some time now, the results have been remarkable. It has improved our day-to-day
operations and has positioned us for future growth and success. Because of the continuous partnership with
QAES, we have become a leader in 911 QA/QI, advanced reporting, employee/municipal/service maintenance
and much more.

News and Updates

Version Update

Revision #: August 22, 2023 Problems Resolved:N/A Requests/Enhancements:Personnel – Other Employment: Request to add an “hours” column to the Other Employment Tracking.Report updated. Disciplinary Review: Request to be able to select multiple entries to Read more…

Version Update

Revision #: August 8, 2023 Problems Resolved:N/A Requests/Enhancements:Service and Municipality Records: An enhancement has been implemented to both the Service andMunicipality windows that provide the ability to perform a FIND on a partial email Read more…

Version Update

Revision #: July 25, 2023 Problems Resolved:A maintenance release to resolve a reported QA selection issue utilizing the random selection process. Requests/Enhancements:N/A New Items: N/A