Quality Administration for Emergency Services


Efficiently manage and locate the data that is essential in the day to day operations of the 9-1-1 call center and Emergency Management.


Proven over 25 years in mission critical status.


Support is US based and available 24/7/365

Click the Qs to view the letters of recommendation.
Rebecca Frazier

Rebecca Frazier

Assistant Chief, Admin Allegheny County PA

We highly recommend implementation of the QAES platform to any Emergency Dispatch and/or Operations Center.

Jeffrey R. Parish

Jeffrey R. Parish

Former Director Lawrence County, PA

The knowledge and experience level of the Quality Enhanced Management Systems, Inc. staff is reflective in the overall comprehensive design of their product, QAES.

News and Updates

Version Update:

Revision #: Problems Resolved:Personnel Window – Secure Data TAB: With the introduction of User Theme Options the Secured PhoneNumber Fields were not displaying the complete Number within the “Secure Data” TAB. Requests/Enhancements:Education Entry: A Read more…

Version Update

Revision #: New Installer: Located in the QAES\Installer folder titled “QAES_CountyName_V10_22_31896.msi”that a user with workstation administration security rights needs to install on all workstations needing access to QAES. QAES needs to be logged out Read more…

Version Update

Revision #: Problems Resolved:N/A Requests/Enhancements:Personnel Reports: A request was received to be able to generate Employee Birthday reports relevant to aspecific month by day without listing the year. – Completed.The report is available from Read more…