The Q

The Q, as it has been affectionately called, by our customer base, is the most comprehensive management system available today for the administration of your 9-1-1 call and dispatch center.

The Q, positions your 9-1-1 Center to demonstrate that quality performance is reviewed for all emergency requests. All events are checked and evaluated every 24 hours, against a comprehensive set of rules that are tailored to your specific needs.

Manage all of your Resources including: Municpalities, Services, Vendors, Equipment, Vehicles, Personnel, Education, Certifications, Daily Operational Reports, Tasks, On-Call Scheduling, Performance Reviews, Meetings, Maintenance Schedules, Contract Compliance. The Q provides the industry’s most complete cross reference and drill down capabilities for all resources.

Extensive reporting for, Administrative, Operational, Quality Assurance and Resource Information.
A wide variety of “report builders” permit the user to select various criteria and date ranges that will generate very simple to extremely complex reports for compliance as well as statistical analysis.